Questions from project buyers
Projects and timing
Do you work from our drawings? Yes. Send drawings, sketches or reference photos with dimensions and quantities.
How long is production? Plan on about 4–6 weeks per 20ft container. Phased projects follow the schedule agreed in your quote.
What is the smallest project you take? Usually one 20ft container. Smaller loads can work when the CBM is reasonable, and part loads can share a container or go LCL alongside other vendors' goods.
Do you provide samples or prototypes? Confirmed with your quote.
Payment
How are payments staged? 30% of the project value when you confirm. After that, you settle each container's balance when you have signed off its QC; loading follows payment.
When do we receive the bill of lading? Once the container is paid, either as an original or as a telex release.
Wood and finishes
Which woods can you use? Teak in Grade A or Grade B, and mahogany. We do not work in other species.
Documents
Is your timber legal? Yes. Our SVLK certification is held as part of a group. Each export container goes out with V-Legal papers, or a FLEGT licence when it is bound for Europe or Britain.
Can you support our EUDR due diligence? Partly. Supplier records showing where we bought our timber: yes. Forest coordinates: no. Ask your importer early whether its due diligence can proceed on that basis.
When are the shipping papers decided? Before production starts, together with you.
Statues
Do you also carve statues? Yes, on request: Buddha figures, animals and decorative pieces, made to your reference.